Thank you for choosing Edutainer India for your online learning needs. We strive to provide high-quality courses and exceptional service. However, if you are not satisfied with your purchase, we offer a refund policy as follows:
Eligibility for Refund
a. Refunds are applicable only for paid courses on our online learning platform.
b. Refunds are available within 30 days from the date of purchase.
c. Refunds are only applicable for the course fee and do not include any additional charges, such as taxes or processing fees.
a. To request a refund, you must contact us in writing or through the contact information provided on our online learning platform.
b. You must provide your name, email address, course name, and reason for the refund request.
c. We will review your refund request and notify you of the outcome within a reasonable time frame.
d. If your refund request is approved, we will refund the course fee to the original payment method used during the purchase process.
a. Refunds will only be granted under the following conditions:
i. The course has not been accessed or completed.
ii. The refund request is made within the 30-day refund period.
iii. The refund request is valid and complies with our refund policy.
b. No refunds will be granted in the following cases:
i. The course has been accessed or completed.
ii. The refund request is made after the 30-day refund period.
iii. The refund request is due to a change in your personal circumstances, including but not limited to, change of mind, lack of time, or dissatisfaction with course content.
iv. The refund request is not in compliance with our refund policy.
Course Cancellation or Changes
a. Edutainer India reserves the right to cancel or change a course, including its content, schedule, or instructors, at any time without prior notice.
b. In the event of course cancellation by Edutainer India, you will be eligible for a full refund of the course fee.
c. In the event of course changes, you will have the option to continue with the course or request a refund as per our refund policy.
a. If you have any disputes or concerns regarding your refund request, please contact us using the contact information provided on our online learning platform.
b. We will make reasonable efforts to resolve any disputes in a fair and timely manner.
Changes to Refund Policy
a. We reserve the right to update or modify our refund policy at any time without prior notice.
b. Any changes to our refund policy will be posted on our online learning platform, and your continued use of our services after such changes constitutes your acceptance of the updated refund policy.
If you have any questions or concerns about our refund policy, please contact us using the contact information provided on our online learning platform.
By using our online learning platform, you agree to the terms of this refund policy and acknowledge that refunds will be granted solely based on the conditions outlined in this policy.
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